Friday, April 16, 2010
Remember a little bit ago when I laid the blog down about how the new Basilisk kit didn't come with a heavy bolter? Well the man at the GW said he would send me a heavy bolter as a one time thing. It came in the mail yo! Check these pics...
The box that came in the mail.
Here is the box opened.
!!!
Did you just see what I saw??? Man that needs a closer look...
OH MY GOSH... GAMES WORKSHOP SENT ME A FREE CHIMERA!!!
I was speechless. For years I had been pouring money into all this expensive stuff and always in the back of my mind were thoughts about a company that only cared about padding it's bottom line with the lining of my wallet. The guy I talked to was way cool and I was only expecting the bit. He sent me the bit alright along with the rest of the kit!
Now here is where this guy is just about the one of the best customer service guys ever.
We recently got a new roommate (remember JubieX? Yeah he's been my best friend for going on 15 years now and it's cool to have him here). Opie-Wan and I got him into 40K when he moved in and he's digging it. He came to me the other day and showed me his 400pt combat patrol list and he was shy a Chimera and the funds for a bit to go get it.
See what I'm getting at?
This customer service guy not only took care of a long time customer but also showed a great side of the company to a brand new player! JubieX was shocked that a game company would do something like that. Since I got my bit, JubieX got the last piece of his list for freezy yo yo yo!
Nothing like killing two birds with one Chimera
Now my Basilisk is complete.
The coolest thing though was the invoice...
Man, free looks good don't it?
(A special thanks to the GW man! You rock yo!)
3 comments:
So now the record stands...
Basilisk with no heavy bolter.
Land Raider with wrong instructions.
Guardian Squad with no erm... guardian squad.
And...
Heavy bolter with Chimera! Wow!
Some times you eat the bear, other times, the bear sends you free shwag.
Then eats you.
Reminds me of the time I bought a box of 10 Battle Sisters, only to find them with out back packs, phoned the store, they told me they would order them free of charge if I came in the following week, so I did, but there was no back packs, instead the stroe manager handed me a fresh box of ten sisters.
Figgin sweet man. Nothing like free women!
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